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How s101bd Protects Your Account Details

We hold only what's needed to run your account and confirm a bKash, Nagad or Rocket transaction, keeping session data tied to the device you actually log in from.

Account DataPayment RecordsDevice LogsCookie UseYour Rights
s101bd How s101bd Protects Your Account Details
REACH OUR TEAM

Contact Paths for Privacy Questions

Questions about what we hold on your account, or how a bKash, Nagad or Rocket transaction record gets used, go through the same support channels you'd use for any account matter. We keep the request simple: tell us what you want checked or removed, and we confirm your identity before touching any record tied to your login. Response depends on the channel and the detail requested, so give us your registered mobile number to speed things along.

Live Chat Support Reach our support desk from your account dashboard to ask about data we hold on you or a bKash, Nagad or Rocket transaction linked to your profile.
Email Requests Send a written request if you want a copy of your account data or want a specific record corrected; we verify your login details before responding.
In-App Help Open the help section inside the mobile site to flag a privacy question directly from the device you normally use to log in each day.
DATA HANDLING RULES

How We Manage, Store and Limit Data

Keeping your account data tidy matters as much as keeping your wallet balance accurate. Below is how we treat the four areas you ask about most — what we store, how cookies behave, what protects your login, and how long records stay on file before they're cleared. None of this changes how you deposit through bKash, Nagad or Rocket; it just explains what happens to the data behind those transactions.

Data We Store

We keep registration details, transaction references from bKash, Nagad or Rocket, and basic device logs tied to your account — never your wallet PIN or full card number.

Cookie Behaviour

Session cookies keep you logged in between the lobby and your wallet screen; clearing your browser cache resets this and you'll need to log in again on your next visit.

Account Security

Your password and any one-time code sent to your registered mobile number protect the login step; we recommend against sharing either with anyone claiming to help with your account.

Retention & Changes

Transaction and login records stay on file long enough to resolve disputes or match a bKash, Nagad or Rocket payment; contact support if you want a record checked or removed where local law allows.

Privacy Policy Questions You May Ask

Below are the questions we hear most often about how s101bd handles account and payment data. If you fund your wallet through bKash, Nagad or Rocket, or simply browse the lobby before signing in, these answers cover what we collect, how long we hold it and who to contact for a specific request. Availability of any data-access step still depends on your local law and the eligible region you're connecting from, so treat these as general pointers rather than a fixed promise.

We share transaction references only with the payment processor needed to confirm your deposit or withdrawal; we don't pass your wallet number to outside marketing parties.

You can request that we check or remove your data through support, though what we can delete depends on your local law and any records we must keep for dispute matching.

We still log basic device and session details for browsing, but no payment record exists until you complete a deposit through bKash, Nagad or Rocket.

Clearing cookies signs you out of the lobby and clears saved preferences; you'll need your password and registered mobile number to log back in.

Reach our support desk from your dashboard or through the in-app help section; tell us your registered mobile number so we can verify your account before responding.

Yes — the same account security steps, including your login password and one-time code, apply whether you access s101bd from a mobile browser or desktop.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.